With over 500 employees in two state-of-the-art locations, WellDyneRx is experiencing tremendous growth in the pharmacy and health care industries. WellDyneRx has a wide range of expertise, from full pharmacy benefit management services and innovative health and wellness programs, to specialty and mail order pharmacies.
Our people are our greatest asset, and it is their commitment to providing remarkable customer support and innovative health care solutions that has driven WellDyneRx’s success. WellDyneRx is focused on developing our employees, understanding that our future success depends on the talent we hire today.
Our people are passionate about the work they deliver. And, in return, WellDyneRx is passionate about investing in them. Our culture supports creativity and innovation and rewards excellence.
WellDyneRx is the perfect place for people with an entrepreneurial spirit who are fulfilled by delivering consistent, quality results and service to both internal and external customers. Come be a part of this exciting time in WellDyneRx’s over 20-year history and find a career you can grow with. Join Our Team
This is a critical position requiring excellent supervisor and customer interaction skills. Individual is expected to oversee Member Service Representatives to ensure enhanced member satisfaction with WellDyneRx by responding to phone calls, emails and voice messages. Problem solving skills are essential. This position supervises the focal point for all member inquiries regarding their pharmaceutical benefit coverage, whether at the retail or mail order level.
Essential Duties and Responsibilities
Work Environment / Physical Demands
This position is in a typical office environment which requires prolonged sitting in front of a computer. Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard computer and phone equipment. May have occasional high stress when dealing with customers/clients.