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Pharmacy Arbiter

With over 500 employees in two state-of-the-art locations, WellDyneRx is experiencing tremendous growth in the pharmacy and health care industries. WellDyneRx has a wide range of expertise, from full pharmacy benefit management services and innovative health and wellness programs, to specialty and mail order pharmacies.

Our people are our greatest asset, and it is their commitment to providing remarkable customer support and innovative health care solutions that has driven WellDyneRx’s success. WellDyneRx  is focused on developing our employees, understanding that our future success depends on the talent we hire today.

Our people are passionate about the work they deliver. And, in return, WellDyneRx is passionate about investing in them. Our culture supports creativity and innovation and rewards excellence.

WellDyneRx is the perfect place for people with an entrepreneurial spirit who are fulfilled by delivering consistent, quality results and service to both internal and external customers. Come be a part of this exciting time in WellDyneRx’s over 20-year history and find a career you can grow with.  Join Our Team.

Essential Functions:

  • Perform routine, professional pharmacy functions.
  • Respect and maintain confidentiality guidelines of HIPAA.
  • Follow and aid in enforcement of all company policies and procedures.
  • Answer all emails in the arbiter email box in a timely and accurate manner.
  • Responsible for orders in failed claims and high co-pay queue.
  • Ensure insurance information is accurate for correct adjudication.
  • Accountable for checking patient history for refill too soon, increase/decrease of dose, and duplicate scripts.
  • Ensure all prior authorizations are started in a timely and accurate manner.
  • Responsible for other duties as assigned.

Education:

  • High School Diploma or equivalent
  • Registered Pharmacy Technician with the State of Florida.
  • Preferred – national certification (CPhT)

Experience:

  • One year minimum of pharmacy experience
  • Knowledge of health insurance plans
  • Familiarity with Microsoft Word, Excel, and Outlook

Skills:

  • Attention to detail.
  • Ability to handle multiple activities or interruptions at once.
  • Ability to communicate effectively, patiently and courteously.
  • Focused team player, who can work in conjunction with pharmacists, other departments, customers, and management.
  • Work independently with little supervision and meet daily deadlines.
  • Ability to perform repetitious work accurately.

Environmental/Working conditions:

This position is in a typical office environment which requires prolonged sitting and standing in front of a computer.
In addition, this position requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment, including the operation of standard computer and phone equipment. 
May have occasional high stress when dealing with customers/clients and employees. 
This position may be required to work long hours. The position may have to handle or have exposure to hazardous drugs or products.

 

EOE M/F/D/V

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