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RFP/Proposal Director

Every Little Thing Brings BIG OUTCOMES.

For more than 25 years, WellDyneRx has been making every little thing matter by delivering pharmacy benefit management services. From designing custom clinical and disease management programs to operating our own mail order and specialty pharmacies, we’ve been dedicated to driving improved health care outcomes for our partners. We offer a wide range of expertise to cover a wide range of clients in the pharmacy and health care industries, including managed care organizations, Medicare and government health plans, third party administrators, unions, and self-insured employers, including state and local governments. 

Now with more than 400 employees in two state-of-the-art locations in Lakeland, FL, and Centennial, CO, WellDyneRx continues to experience tremendous growth. Why? Because of the quality of our people. Regardless of their role, they know they are all the LINK that has driven WellDyneRx’s success. Knowing our people are our greatest asset and the sum of the whole is greater than its individual parts, it’s clear that our future success depends on the talent we hire today.

The WellDyneRx culture is grounded in its core values that include:

Client and Member Focus – Our customers are the reason that we are here. We work to provide access to pharmaceuticals for our members with a high-touch service mindset, while minimizing drug costs for our clients. We are in the business of service.

Accountability – We take responsibility for our own actions and decisions; we meet our commitments.

Communication – We will work as a team, and will establish effective, open communication channels among all relevant parties. No silos. We will ensure effective communication of mission and goals.

Candor – We provide straightforward answers and feedback, even if the news is bad. We pride ourselves on our honesty and our integrity.

Entrepreneurial Spirit – We operate with a “can-do” attitude. We roll up our sleeves and get the job done. We seek to change the organization for the better.

Compliance: Ensure the company complies with laws, regulations, agreements and accreditations that allow the business to operate successfully and meet the needs of our customers.

Are you driven by an entrepreneurial spirit and fulfilled by delivering consistent, quality results and service to both internal and external customers? Then come join our team. You can be the next link in the chain that helps make WellDyneRx successful.

Summary

The RFP/Proposal Director is responsible for overseeing all aspects of the bid and proposal process for a Pharmacy Benefit Manager (PBM). This role leads the RFP/Proposal team and works closely with pricing, sales, marketing and other departments to review, prepare, finalize and submit all ‘request for proposals’. The highly visible position requires an excellent writer, communicator and leader that is comfortable forming strong relationships and working under tight deadlines. This position requires ongoing interaction with internal pricing, proposal, and sales staffs as well as limited direct communications with prospective clients, third party administrators (TPA’s) and/or brokers related specifically to proposals. Position will be required to write, edit and finalize Proposal submissions.

 

Essential Duties & Responsibilities

  • Lead complete process and be Accountable for the successful submissions of all company RFPs/Bids.
  • Ensures accuracy, completeness and timely submission of all company’s RFP/Proposals.  
  • Prepares and manages the proposals projects ensuring strict compliance with deadlines.
  • Ability to review and assign writer and subject matter experts as needed.
  • Actively participates in ongoing training and industry knowledge programs including learning and applying knowledge from Qvidian Software.
  • Maintains constant communication with Proposal Team to coordinate proposal material and provide updates; requires initiative to understand history of client with pending RFP including knowledge of existing relationships and prospect items of interest.
  • Works with internal partners to determine all information pertinent to the RFP process; includes follow up with sales conducting the RFP review to ensure exchange of knowledge and improve future RFP responses.
  • Actively manages ongoing RFP department improvement.
  • Other duties as assigned.

Education and Experience

  • 5-7 Years of experience in PBM/Healthcare Industry Preferred.
  • 3-5 Years of experience as Director or Senior Writer/Project Lead managing all aspects of the RFP/Proposal process. Must exhibit strong writing and communications skills.
  • 3-5 Years of experience leading a team of writers and analyst.
  • Knowledge of Finance, Statistics, Economics or other quantitative areas.
  • Experience in high volume RFP/Proposal environment is a plus
  • 3-4 years using Salesforce or similar CRM and database platform.
  • Bachelor’s Degree, Master’s Degree preferred. Previous experience in the healthcare industry.
  • Previous experience with Qvidian Software; 2-3 years.
  • Experience overseeing bid assignments based on time, resources and talent review.

Knowledge, Skills, and Abilities

  • Advanced critical thinking skills with the ability to understand proposal requirements and respond accordingly.
  • Excellent writing skills including grammar and punctuation.
  • Ability to communicate with all levels of company in a manner, which illustrates superior professionalism.
  • Excellent interpersonal skills for dealing with clients, peers, other departments, and senior management.
  • Ability to lead production, proposal development and writing managers and their teams.
  • Ability to identify developing problems and take immediate corrective actions as needed.
  • Ability to review existing process and clearly articulate needed modifications for improvement.
  • Must have advanced attention to detail with the ability to prioritize and meet deadlines.
  • Ability to organize information in a clear and concise manner.
  • Must have financial acumen to understand pricing methodologies as they relate to proposals and bids.
  • Set standards for proposal development; sets standards for business retention and optimization
  • Must have expert level knowledge of all desktop computer applications such as MS Office including Outlook, Word, Excel, PowerPoint and Adobe Reader.
  • High skill level with leading conference calls with internal and external participants.
  • Ability to multitask and possess excellent time management skills.

 

Work Environment / Physical Demands

This position is in a typical office environment, which requires prolonged sitting in front of a computer.  Requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment including operation of standard phone, fax machine, and copier.

 

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